Speedycleans Terms and Conditions

SPEEDYCLEANS – TERMS & CONDITIONS

Last Updated: 1/1/2026

These Terms & Conditions (“Agreement”) govern all services provided by Speedycleans LLC (“Speedycleans,” “Company,” “we,” “us,” or “our”) to the client (“Client,” “you,” or “your”). By booking, signing, authorizing payment, or allowing services to begin, Client agrees to all terms below.

1. SERVICES & PRICING

1.1 Cleaning Services

Cleaning services are billed at $75 per hour per technician, or the current standard rate in effect at the time of service, unless otherwise stated in writing. All cleaning appointments are subject to a minimum of two (2) hours, unless explicitly waived by Speedycleans in writing.

Time is calculated based on actual time spent on site, beginning upon technician arrival and ending upon completion. Final pricing may vary based on condition, scope, and time required.

1.2 One-Time Cleaning

One-time cleanings start at a $150 minimum. One-time pricing does not include recurring or membership discounts.

1.3 Recurring Cleaning (Non-Membership)

Clients may elect recurring service without a membership. Recurring pricing reflects a discounted rate based on frequency.

If Client cancels recurring service, Speedycleans reserves the right to retroactively bill all prior discounted visits at the applicable one-time rate, unless Client is an active Forever Clean member at the time of cancellation.

1.4 Forever Clean Membership

The Forever Clean Membership fee is $250 per year.

Membership provides 45% off the standard cleaning rate in effect at the time services are rendered

Member cleanings may be as low as $83 per visit, depending on the current standard rate and service details

Membership automatically renews annually at $250 per year unless canceled prior to the renewal date

Membership fees are non-refundable under all circumstances

Forever Clean members are exempt from retroactive billing upon cancellation

Membership does not guarantee availability without confirmed scheduling

2. PAYMENT AUTHORIZATION

Client expressly authorizes Speedycleans LLC to:

Charge the card on file for services rendered, including labor time, approved add-ons, applicable fees, and authorized adjustments based on actual time spent on site

Preauthorize the card prior to service to validate the payment method and secure the booking

Process all charges at the completion of service

Charge cancellation, no-show, or lock-out fees

Securely store payment credentials for future or recurring services

Client acknowledges that the final charge may vary from any estimate provided and agrees to pay the final amount based on services performed and time spent.

3. CANCELLATIONS, LOCK-OUTS & NO-SHOWS

Cancellations or reschedules made within 24 hours of the scheduled appointment may result in a cancellation or lock-out fee equal to the service minimum ($75).

If technicians arrive and are unable to access the property, or if Client is unavailable, unresponsive, or denies access, service is considered attempted and billable, and Client authorizes the applicable fee to be charged to the card on file.

4. SERVICE COMPLETION & SATISFACTION

Services are considered rendered once technicians arrive and perform work as scheduled, regardless of Client satisfaction.

Dissatisfaction does not void payment obligations.

 Any remedies, if applicable, are limited to re-service or account credits at Speedycleans’ sole discretion.

5. CLIENT RESPONSIBILITY & DAMAGES

Client agrees to secure, remove, or clearly direct technicians not to touch any fragile, valuable, or damage-prone items.

Damage Claims

Must be reported within 24 hours of service

Must include clear photographic evidence and original purchase receipts

Speedycleans’ liability is limited to $150 per item, per occurrence

Speedycleans is not responsible for pre-existing damage, normal wear and tear, or improperly secured items

6. REFUNDS, CREDITS & DISPUTES

All services are considered final once completed. Refunds are not guaranteed and are issued solely at Speedycleans’ discretion. Credits, if provided, are non-cash, non-transferable, and non-refundable.

Client agrees to contact Speedycleans directly to resolve billing concerns prior to initiating a chargeback or payment dispute.

7. DISPUTES, FEES & COLLECTIONS

If Client initiates a chargeback or payment dispute, Speedycleans reserves the right to submit this Agreement, signed authorizations, call recordings, photographs, time logs, service documentation, and payment records as evidence.

Client agrees to be responsible for chargeback fees, administrative costs, and collection expenses permitted by law. Unpaid balances may accrue interest at the maximum rate permitted by applicable law.

8. RECURRING & FUTURE CHARGES

Client authorizes Speedycleans LLC to securely store payment information and charge the card on file for future scheduled or recurring services, unless canceled in accordance with the cancellation policy.

9. NON-CIRCUMVENTION / SOLICITATION OF CLEANERS

Client agrees not to directly or indirectly hire, solicit, or contract with any Speedycleans cleaner or technician outside of Speedycleans.

Violation of this section will result in a $250 non-circumvention fee per occurrence, in addition to any documented damages or lost revenue.

10. QUALITY ASSURANCE, DOCUMENTATION & CONSENT

Client consents to:

Call recording

Photo documentation before, during, or after service

Use of documentation for quality assurance, billing verification, and dispute resolution

11. LIMITATION OF LIABILITY

Speedycleans’ total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim. Speedycleans is not liable for indirect, incidental, or consequential damages.

12. GOVERNING LAW & VENUE

This Agreement shall be governed by the laws of the state in which service is performed. Venue shall lie exclusively in the appropriate court of that jurisdiction.

13. ENTIRE AGREEMENT

This Agreement, together with any signed booking or payment authorization, constitutes the entire agreement between Client and Speedycleans LLC.